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MarketLink for Salesforce April 2017 Release

April 2017

After years of experience and feedback from our clients, we have created a dramatically enhanced MarketLink for Salesforce we are excited to share with you.

The primary enhancements are the following:

  • Storage and processing were moved out of Salesforce and into the ISS - Institutional Shareholder Services Cloud. API calls were minimized and also moved out of Salesforce.

  • The app now supports a Branch Account hierarchy.

  • A unique ID was implemented to eliminate duplicate records for reps associated with multiple firms.

  • We expanded the search filters available to set your target market and send weekly updates.

  • A variety of convenience improvements were made such as auto-filling search filters to eliminate typing and the ability to update Audience Criteria on demand.

  • We enabled Contact movement so a Contact automatically moves when a rep changes firms.

  • There are now more update methods available on ISS - Institutional Shareholder Services Mapping.

  • We have relocated and made it is easier to accept New Firms and New Reps.

  • Salesforce Administrators receive additional notifications to help manage the app and have greater transparency into the status and results of their Synchronization Jobs.

  • App installation was streamlined to save time.

If you have any questions, please contact DD_datalinksupport@issgovernance.com.

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